Question 1

What is 365sync.in?

Accepted Answer

365sync.in is a WhatsApp Business API platform by 365Sync that combines a shared team inbox, AI chatbot, drag-and-drop bot flow builder, broadcast & drip campaigns, sales pipeline CRM and AI voice calling in one dashboard.

Question 2

Does 365sync.in have a free plan?

Accepted Answer

Yes. 365sync.in offers a Free plan (₹0) and paid plans starting at ₹999/month with more contacts, agents, bot flows and AI features.

Question 3

Does 365sync.in support the official WhatsApp Business API?

Accepted Answer

Yes. 365sync.in works with the official WhatsApp Cloud API, including message templates, broadcasts and click-to-WhatsApp ads, and also supports QR-based WhatsApp connections.

Question 4

Can I train the AI chatbot on my own data?

Accepted Answer

Yes. You can train the 365sync.in AI chatbot with your own PDFs, Excel files and website content so it answers customer questions automatically 24x7.